Welcome to our Refurbed Supplier Information Page about the Go-Live of our Refurbed Supplier Zendesk Instance!

The Go-Live of our new Refurbed Supplier Ticket Interface based on Zendesk is near! We can't wait to share with you what we've been working on over the last months.

Below, you will find information about what to expect at the Go-Live, as well as all the necessary information about the organisational procedure and clear guidance about what you need to do to ensure a smooth Go-Live.

Of course, we know that there is a lot of information below, so if you're in a hurry and don't want to read the details now, feel free to click on "Key takeaways and to-dos" directly.

News

Key takeaways and to-dos

General Information

Migration Phase

Individual Users

Training

New Supplier Guide

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