Table of content:

Who to contact..?

• When I have questions regarding my performance?
• When I have questions or requests regarding commission?
• When an order does not belong to Defect/ Condition score list?

Seller Performance Report

• What is the Seller Performance Report?
• Where can I find the performance report?

Commission process

<aside> ℹ️ In case you have questions about the commission process, please contact us on: [email protected]

</aside>

• How does the commission process work?
• How can I contest liability?
• Reasons for keeping commission?
• What ticket topic to choose for informing customer about cancellation?
• How do I get the commission back when I refund after 45 days?

Cooperation Points Adjustment