This page explains what's changing with Stripe account verification on refurbed, what sellers need to do, and when.

Questions? Contact your account manager or reach out to our seller support team.

What's changing

Stripe, our payment provider, is introducing new verification requirements for all sellers in Europe. All sellers need to complete verification by October 2026 — accounts that miss the deadline will have payouts blocked.

There are three types of checks:

• Identity verification — confirming the identity of the person who represents the account
• Business verification — confirming your company's legal name, address, and registration number
• Ownership verification — confirming who owns or controls the business (anyone with more than 25% ownership, or a director). This is a new requirement.

How you'll know you need to take action

Verification requests are rolling out gradually from May 2026. When it's your turn, you'll see a red banner in the seller interface — click it to start. Stripe will first try to verify your details automatically. If they need more, you'll be asked to upload a document.

If you have questions, contact your account manager or reach out to our seller support team.

What documents you may need

For a full list of accepted documents by country and document type, see Stripe's accepted verification documents - select a country to view its requirements.

FAQ

• Why is Stripe updating verification requirements?
• What's changing for sellers in Europe?