🔄 What Is Changing

We are introducing stricter rules to ensure all sellers follow the same high-quality standards across packaging and customer communication.

📦 Parcels:

❌ Not Allowed

• Flyers, leaflets, or any branded inserts
• Marketing offers, coupons, or website links
• Notes asking for reviews, ratings, or customer feedback
• Any documents requesting customer personal data (email, phone, address, etc.), or offering your contact information to customers
• Return or “issue explanation” forms
• Return labels
• Material where your website and contact email address are visible
• Website visible on the packaging, QR codes leading to your website

✅ Required

• Neutral packaging — white or brown, no website/ contact information
• No third-party materials inside of the box
• Any document added to the parcel has to be approved by refurbed

☑️ Allowed (Optional)