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On this page, we highlight the most recent changes made to our refurbed Zendesk seller instance. The list begins with the most recent change. Click on the triangle to untoggle some details. We recommend checking this page regularly for new posts.

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27.06.2025 - New templates uploaded for all languages

24.05.2025 - Templates removed

27.05.2025 - refurbed seller Zendesk documentation online

26.05.2025 - Custom Statuses removed

18.03.2025 - Only SSO login available

11.03.2025 - Custom Statuses removed

05.03.2025 - 360 APP available from anywhere in the instance

15.01.2025 - Categories added to views

29.10.2024 - “Request help” renamed to “Request refurbed’s help”

17.10.2024 - Health Status added to ticket form and email notifications

11.10.2024 - internal note warning for ticket topic changes

07.10.2024 - Search references

30.09.2024 - internal note warning

26.09.2024 - Overdue notes

25.09.2024 - Overdues set to pending

24.09.2024 - Buyback supplier created ticket answer

23.09.2024 - Email notifications duplicates fixed

17.09.2024 - Email notifications multiple notifications decreased

11.09.2024 - Buyback tickets supplier creation