Contractual

updated: 31.01.2025

refurbed_Seller Guide_January 2025

refurbed_Quality Charter CE_January 2025

refurbed_Quality Charter Sports_January 2025

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Please note: the Seller Guide & Quality Charter (version January 2025) are applicable from March 1st, 2025.

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refurbed_Joint Controller Agreement.pdf

Zendesk MSA + Refurbed GmbH.pdf

Old Seller Guide versions

Guides for Sellers

refurbed seller interface

Seller Interface Guide

Zendesk

refurbed customer support tool

Seller Performance

Communication Guidelines

Seller Performance related FAQs